Refund policy
Due to the nature of our services/products, we are unable to offer refunds or exchanges. Please make your selection carefully.
You can always contact us for any return question at info@gratefulpeach.com.Β
Damaged or Incorrect Items
Please inspect your order upon arrival. If your item arrives damaged or if you receive the wrong item, please notify us within 7 days of delivery.
To process a claim:
- Keep the original shipping box and packaging
- Contact us with photos and a description of the issue
- Do not adjust your invoice or deduct any amountβwe will issue a credit or replacement if eligible
We cannot process claims without the original packaging or after the 7-day window.
Pricing Policy
Prices are subject to change without notice. We reserve the right to adjust pricing based on supplier updates or market changes.